Store Policy

Kiddo Kingdom Store Policy

Store Policy

Return Policy

At Kiddo Kingdom, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return your item within 30 days of receipt for a full refund or exchange.

Eligibility for Returns

  • The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • You must provide the receipt or proof of purchase.

How to Initiate a Return

  1. Contact us at contact@kiddokd.com to request a return.
  2. Send your return to:
    PUIGS COMPANY, LLC
    2706 PEARL CT
    KISSIMMEE, FL 34743
  3. If your return is accepted, we will provide you with a return shipping label and instructions.

Note: Items sent back without first requesting a return will not be accepted.

Privacy Policy

This Privacy Policy describes how Kiddo Kingdom (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

Information We Collect

  • Contact Information: Name, address, phone number, and email address.
  • Order Information: Billing and shipping addresses, payment details, order history.
  • Account Information: Username, password, security questions.
  • Usage Data: Device information, IP address, browser type, pages visited.

How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you regarding your orders and account.
  • To improve our website and services.
  • To send promotional communications (you can opt-out at any time).

Cookies

We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@kiddokd.com.

Terms of Service

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

Use of the Site

  • You must be at least the age of majority in your state or province of residence.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • You must not transmit any harmful code or viruses.

General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

Disclaimer of Warranties

Our services are provided "as is" without any warranties, express or implied. We do not guarantee that the services will be uninterrupted or error-free.

Limitation of Liability

Kiddo Kingdom, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Governing Law

These Terms of Service shall be governed and construed in accordance with the laws of the United States.

Changes to Terms

We reserve the right to update or change our Terms of Service at any time. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms, please contact us at contact@kiddokd.com.

Shipping Policy

At Kiddo Kingdom, we strive to provide you with a seamless shopping experience. Please take a moment to review our shipping policy for important information regarding order processing, shipping rates, and delivery estimates.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification when your order has shipped. We prioritize efficient order processing to get your items to you as quickly as possible.

Domestic Shipping (USA and Europe)

We offer free shipping for all orders within the USA and Europe.

  • USA Shipping: Estimated delivery time is typically within 7 days from the date of shipment.
  • Europe Shipping: Estimated delivery time is typically within 15 days from the date of shipment.

International Shipping

For customers outside of the USA and Europe, we offer international shipping to various destinations. Shipping rates, delivery times, and availability may vary depending on your location. We aim to provide the best possible service to our international customers.

Customs and Duties

Please note that international orders may be subject to import duties and taxes (including VAT) in the destination country. These charges are incurred once the shipment reaches your country and are the responsibility of the customer.

Kiddo Kingdom is not responsible for these charges, and we recommend checking with your local customs office for more information on import regulations.

Order Tracking

Once your order has shipped, you will receive an email notification from us, including a tracking number. Please allow up to 48 hours for the tracking information to become available.

If you have any questions or concerns about the status of your order, please feel free to contact us at contact@kiddokd.com. We are here to assist you.

Shipping to P.O. Boxes

We do our best to accommodate shipping to P.O. boxes; however, some carriers may have limitations. If you have specific requirements for P.O. box delivery, please contact our customer support for assistance.

Contact Information

Email: contact@kiddokd.com

Address: 2706 PEARL CT, KISSIMMEE, FL 34743

Phone: +1 779-261-6019